100% Money-Back Authenticity Guarantee

If it’s not real — you never pay for it.

At Celestral, we stand behind the authenticity and quality of every gemstone we sell. This guarantee applies to every single order - no exceptions.

How It Works
  • Get the gemstone tested at any recognized and credible gemological laboratory.
  • Share the official verification report with us.

If the report confirms the gemstone is not authentic, we will issue a 100% refund - no questions asked.

Conditions
  • Product must be returned in its original condition, with certification and packaging.
  • Guarantee claim must be raised within 7 days of delivery.
  • Testing must be done by a reputable, government-recognized or internationally accredited lab.
Refund Timeline

Once verified, your refund will be processed within 5–7 business days via the original payment method.

Contact Support

Email: contact.celestral@gmail.com

WhatsApp / Phone: +91-7892398427

Support Hours: 10 AM – 7 PM (Mon–Sat)

Your trust matters.
If it’s not real - you never pay for it.