100% Money-Back Authenticity Guarantee
If it’s not real — you never pay for it.
At Celestral, we stand behind the authenticity and quality of every gemstone we sell. This guarantee applies to every single order - no exceptions.
How It Works
- Get the gemstone tested at any recognized and credible gemological laboratory.
- Share the official verification report with us.
If the report confirms the gemstone is not authentic, we will issue a 100% refund - no questions asked.
Conditions
- Product must be returned in its original condition, with certification and packaging.
- Guarantee claim must be raised within 7 days of delivery.
- Testing must be done by a reputable, government-recognized or internationally accredited lab.
Refund Timeline
Once verified, your refund will be processed within 5–7 business days via the original payment method.
Contact Support
Email: contact.celestral@gmail.com
WhatsApp / Phone: +91-7892398427
Support Hours: 10 AM – 7 PM (Mon–Sat)
Your trust matters.
If it’s not real - you never pay for it.